RAMSSOL Group integrates Zoom’s industry-leading video and audio functionality into Employee Engagement app

Thu Jun 17, 2021 - 7:48am GMT+0000

CYBERJAYA, MALAYSIA 17 June 2021 – RAMSSOL Group Berhad (RAMSSOL), an innovative, digital human capital management (HCM) solutions provider in Southeast Asia inks the region’s first in-app integration of its kind with Zoom Video Communications, Inc. (Zoom), an industry-leading enterprise unified communications platform.

Following this go-live, users of “Feet’s” – RAMSSOL’s employee engagement platform, can create customised, scalable Zoom webinars or support remote interaction for hybrid events for up to 500 participants. Bringing together on-site and virtual attendees without having to switch out of Feet’s mobile application or invest in additional enterprise subscription fees, Zoom’s video engagement capabilities is offered as part of the app’s existing “Connect” feature built for “collaboration and celebration from anywhere”.

This partnership chalks a milestone in RAMSSOL’s strategic focus of integrating the HR experience through digitalisation and creating next-gen, fit-for-future enterprise organisations. Coming off its recent win as the Best SME in HR Solutions Provider at the SEBA 2020 Awards, RAMSSOL’s Chief Executive Officer, Cllement Tan said that today, transforming traditional HCM frameworks means putting the employee experience (EX) at the forefront of business efficiency, productivity and talent management goals.

“This is a huge step forward for the region’s HR tech space, I’d like to say that the time for digitalisation in HR is now. At a time where video engagement is synonymous with communication at work and home, this integration reflects the partnership’s combined ambition in creating seamless virtual and hybrid workplace experiences. For Feet’s specifically, this collaboration reinforces our commitment to empowering leadership, team leads and HR practitioners alike to create connected, happier and productive workplaces.”

“We at Zoom have seen tremendous growth in our video platform and we believe that our ecosystem will take things to the next level to satisfy and exceed our mutual customer’s expectations,” said Paul Magnaghi, Global ISV Programme Leader, Zoom. “The Feet’s app ia an excellent example of how technology can not only bring people together but enhance those connections. We are excited that RAMSSOL Group has joined the Zoom ISV Partner Programme”.

Launched in 2019, Feet’s signature in-the-moment Pulse checks (surveys) provides macro-level real-time tracking of employees’ happiness, stress and engagement, critical at a time when mental health, wellbeing, employer-employee relationships and rewards and recognition systems are forced to adopt an “anytime, anywhere” approach. Feet’s other cutting-edge features include a brainstorming tool for sharing and voting on ideas, a team member recognition platform, and a forum (social space).

The Zoom integration reinforces our ambitions in turning traditional concepts around HCM on its head while retaining systems that are still relevant and necessary, adds Cllement.

This is also exemplified by us implementing new approaches to EX such as gamification with Feet’s point-based rewards programme which allow employees to express appreciation and gift colleagues with badges for a job well done. Team members can convert points into redeemable vouchers and customised Feet’s vending machines.

Concludes Cllement, “RAMSSOL’s experience has shown that engaged employees deliver higher productivity at work, making strong ’employer brand’ a competitive advantage for businesses already hard pressed to either retain or attract skilled talent. Today, organisations need to consider how to ‘socialise’ employee engagement and connect with a multi-generational, distributed workforce while meeting business goals in the era of post-pandemic recovery. I believe our partnership with Zoom is an important step in the right direction in our clients’ HR digital transformation efforts and achieving workforce efficiencies.”

Headquartered in Malaysia, RAMSSOL’s SEA footprint spans Singapore, Thailand, Indonesia and Vietnam.

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