Fri Apr 15, 2022 - 9:06am GMT+0000

KUALA LUMPUR, 15 April 2022 – First Ambulance Services Sdn. Bhd. (“FAS”) and YTL Communications Sdn. Bhd. (“YTLC”) announced their strategic partnership today, which will improve emergency healthcare for Malaysians.

The collaboration between the two companies aims to provide enhanced emergency care through YES 5G Smart Ambulance service, enabling new use cases such as remote telemetry of diagnostics and imaging, in addition to Extended Reality (XR) powered telemedicine service.

Since April 2020, FAS has embraced YTL Communications’ YES Fleet to provide 4G-powered telematics solutions and has enjoyed a substantial reduction in vehicle maintenance along with improvement in driver and dispatch efficiency. With in-vehicle Wi-Fi from YES Fleet, FAS is able to transmit patient information and diagnostics to the hospital from the ambulance.

Steven Penafort, Managing Director of FAS said, “As a data-driven company, we are excited to utilise the high bandwidth and low latency 5G connectivity to transit patient health data such as EKG telemetry and ultrasound images to the emergency care doctors — while the ambulance is en route to the hospital — to dramatically improve triage time and hospital readiness to care for the patient upon arrival.”

Wing K. Lee, CEO of YTL Communications, said, “As the first telco in Malaysia to bring 5G services to the Rakyat, YTLC believes firmly in the transformational power of 5G. We are grateful to have played a role in supporting FAS improve emergency care using YES Fleet with 4G. The exciting leapfrog to 5G will enable new possibilities such as a first-in-Malaysia real-time streaming of ultrasound and EKG telemetry. The high performance of 5G also will enable another first-in-Malaysia – implementation of Extended Reality (XR) to allow the doctors will provide real time guidance to the technicians in the ambulance. These innovations will improve the speed and precision of emergency care and save lives.”

Steven Penafort added, “Working with YES, the national champion of 5G — we hope that the 5G Smart Ambulance will enable an integrated workflow between ambulances and hospitals for the benefit of the patients. We look forward to working with hospitals to embrace 5G as the coverage expands nationally.”

This collaboration is in line with the vision of the Ministry of Health to improve the overall efficiency and quality of emergency medical services in Malaysia.

As the Guest of Honour at the event, Malaysia’s Minister of Health Khairy Jamaluddin commented: “I am pleased to see FAS and YTLC working together to uplift the ambulance service standards in Malaysia using 5G. Harnessing the power of 5G to use the time spent en route to the hospital to enable effective triage using real-time feeds of patient telemetry and medical imaging. In addition, 5G-based Extended Reality will transform the ways we care for the patients and save lives. I look forward to seeing broader adoption of 5G technology across all sectors in public health, including our hospitals.”

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